Account Deletion Guide

Reference date: 2026-02-19

How to request account deletion, what data is removed, and expected processing time.

1) How to Request Deletion

  • Contact support at bnbasset83@gmail.com
  • Subject: [RunNear] Account Deletion Request
  • Include the email/account identifier used for sign-in

2) Data Removed

  • Account profile data (email/nickname, where applicable)
  • Saved routes
  • Feedback data linked to your account

3) Processing Time

Deletion is processed without undue delay, typically within 7 business days.

Data required for legal retention may be stored separately for the required period.