Support / Contact

Reference date: 2026-02-19

Contact us for service issues, bug reports, or data-rights requests (access/deletion).

Contact Channel

  • Email: bnbasset83@gmail.com
  • Suggested subject: [RunNear] Inquiry Type (e.g., login, route issue, account deletion)

Recommended Information

  • Device details (OS/browser/app version)
  • Time of issue, reproduction steps, screenshots
  • Account email (for account-related requests)

Response SLA

We aim to send an initial response within 1-3 business days.

Privacy/account deletion requests are prioritized after identity verification.